State Farm® Insurance Agent Anthony Jordan

Courtney is in her fourth year with the #AJStateFarm Agency and our team Captain. She brings a wealth of State Farm experience through her journey with our office. Courtney's primary focus is to educate new policyholders in finding appropriate levels of coverage for their situation. Courtney is tremendous with making sure you are empowered through education as she ensures all customers know exactly what options and selections are available to them. You will also find Courtney takes great pride in "Delivering on the Promise" at claims time by connecting policyholders to the resources they need so they can navigate successfully through the claims process.

She is the cheerleader of our agency, always maintaining a positive attitude and brings a great deal of devotion to all that she works with.

Courtney is a life long Columbus resident, and you can find her spending her free time with her significant other Aaron and their dog Kylo and cat Snickers aka "Kicat". We are all anxiously waiting for another addition to their household! Stay Tuned...Be sure to ask Courtney the next time you call in!

To complete a policy review or set up new coverage, make sure to connect with Courtney either virtually and/or in office to experience her enthusiasm first-hand.

Shelby is entering her second year with the #AJStateFarm Agency, although she has been in the industry for almost five. Shelby's professional experience has been people facing most of her career, an element she enjoys. She is incredibly efficient with helping our customers make basic policy changes like address, coverage or general policy updates. Her primary hours are in the evening to assist any policyholders with non-traditional work hours.

Shelby is constantly looking for ways to help our office maintain great connection with our policyholders and is incredibly passionate about making the process to do business with our Agency simple and easy. Starting this year Shelby and Chris form our newly created Customer Success Team, where each will be assigned to the first year of a new policyholder's experience with State Farm to remove any existing gaps of coverage. They are integral into helping our new customers transition to State Farm seamlessly.

Shelby loves spending time with her family and if you're lucky enough on a virtual appointment, you may be able to meet her cat Rhonan, who seems to love the camera! If you're on after hours, please feel free to drop Shelby a text to say hello!

Chris is in his fourth year with the #AJStateFarm Agency and brings an enormous amount of industry experience both inside and outside of our office. Chris has had experience on every level of our team from Intern to Customer Service to Small Business Account Manager where he helped immensely with assisting our Commercial and Small Business partners design a plan for their insurance and financial service needs.

Currently, Chris is serving as our New Customer Liaison on our Customer Success Team in charge of assisting all of our new policyholders begin their journey with State Farm. Here, he helps new customers with their State Farm Technology, State Farm Policy Documents as well as help the customer create and maintain a Household Inventory of assets so that they properly prepare for life's events.

Chris played baseball collegiately at Youngstown St. University and Otterbein University here in Columbus. He is an avid sports fan, whether it's playing 18 holes himself or watching anything Cleveland sports related.

If you're new to #AJStateFarm Agency, please make sure you get to know Chris in your onboarding process, as he will make sure you have all the right knowledge and are welcomed properly to our Agency.