Anthony Jordan

"I had never had any issues up until recently. If you just pay your bill monthly and never have any issues where you need the agents assistance you should be fine. Recently I have had some issues with adding my daughter on my policy where I needed assistance from the agent. The follow up is terrible, they will tell you they will get back to you and don't or it's several days. They give misinformation or don't seem to know what's going on. My bill has been messed up for over 3 weeks now and no one seems to be able to figure it out. They are trying to tell me that I am past due when actually a payment was posted incorrectly. I pray that I have better success with my new agent."

"Unfortunately, I will be switching agents. I talked to Anthony personally about a problem I was having with my vehicle claim. He promised to call me back, never happened.( I left messages also ) In my personal opinion he is only concerned about getting new clients for commissions. You have a personal State Farm agent, to represent you. This does not happen here. My issue is still unresolved. Costing me up near $600.00, After I payed my deductible. Update 5-13-2022 Responce to Anthony Jordan. I am a client there. I will be changing. All of the accusations are true. You have never called me back. You have never taken the time to address my problem. That is the reason I have an agent. I have now paid up to $600 over my deductible to get my car fixed. Madison Boyd is my web handle. D Boyd"

"I’ve encountered nothing but exceptional customer service and support from this agency and would highly recommend to others who are looking for a family friendly environment. Anthony Jordan does what’s best for his customers financially and emotionally and ensures each family can feel safe in the hands of State Farm. As for his employees they deserve the credit due and I have not experienced anything less than satisfactory. His account representative Courtney is a very welcoming and caring employee and I feel good knowing I can confide in her to assist with any needs knowing she works to provide the best experience possible and for that I am grateful for all the help they provide. 10/10 would recommend 🙏🏼"

"Extremely unprofessional to the point of being told I wouldn’t “shut up” and that they couldn’t do anything for me. Poor follow up. All reps are useless and just say they can’t help you and to wait for a call back. . . . In response to your reply, yes we did have a conversation an hour ago with a guarantee that I would receive a call back from your manager. Which I haven’t, hence the “poor follow up” comment. If this action was not going to be completed by EOD, then I should have been notified. Especially since I am waiting for my only car to be removed from the impound lot where it was taken last week when your towing company didn’t tow it in a timely manner. And the previous convo I was referring to was not from today it was from last week with your rep, Sandy."

"Chris Sparks helped me through a short timeline to close on a new property. Chris was in front of the mortgage and title companies with timely and accurate information. Thank you for making my insurance decisions clear and concise. I highly recommend Anthony Jordan, his services and especially Chris!"

"For me a big part of any choice comes down to how I'm treated and handled. From the start I was treated with respect. I tend to feel more at ease when I have an depth understanding of what I'm getting or what I'm passing out on, and I didnt know alot about what was being offered. The knowledgeable staff answered all my questions and concerns. 5 out of 5 fo sho"

"I'm new to insurance shopping and got into contact with Courtney, who is by far one of the best representatives I've ever been in contact with at any business. She actually put me into contact with Anthony Jordan himself who walked me through the insurance buying process and all of the different types of life insurance without pressuring me to actually get it through him. I ended up going with this office for my insurance needs and they've treated me great ever since, I know I can always get in contact with somebody at the office and it's been a pleasant experience everytime. I would highly recommend them regardless of whatever your insurance needs are, at the very least they'll be able to steer you in the direction you need to go and they don't get upset when you ask questions because they see you as a person and not just a number."